Introduction to My Work Experience at Tortoise Property
This week I completed my work experience at Tortoise Property in Peterborough. I chose Tortoise Property because I have a strong interest in the real estate industry and wanted to further develop my understanding of how it operates. I hoped the experience would help me decide whether estate agency is a career path I would like to pursue in the future. Tortoise Property also stood out to me because it was the only agency whose website highlighted previous work experience opportunities, stating, “We support young people by offering work experience placements, helping them understand the world of work and discover opportunities in property.” Throughout the week, I explored different aspects of the business, including property management, online services, marketing, and property sales. Overall, the experience gave me valuable knowledge about both the industry and professional working environments.
Understanding Career Paths and Professional Roles in Estate Agency

During the week, I spoke with several members of the team, including Helen and Roger, who are property managers, and Donovan, the online services manager. They shared their backgrounds and explained how they entered the industry. These conversations gave me insight into the lettings side of the business and how different roles contribute to the company’s success. I learned that there is no single path into estate agency, and that communication, adaptability, and industry knowledge are essential skills. Hearing their experiences helped me understand the variety of opportunities available within the property sector.
Learning from Industry Leaders and the Role of Innovation
I also watched podcasts about successful estate agents such as Grant Bates and Ryan Serhant. I made notes on their journeys and what made them successful. I learned that Grant Bates brought a modern approach to the industry, helping him stand out from competitors. Ryan Serhant’s confidence, branding, and marketing strategies were also key to his achievements. Through discussions about AI and technology, I learned how innovation improves efficiency and accuracy in estate agency, including how AI can support coding and online services.
Experiencing the Practical Process of Selling a Property

On Thursday, I attended a property viewing where I toured the house and listened carefully to what improvements were needed before it could be ready for sale. This gave me real insight into how estate agents assess properties and prepare them for the market. Afterwards, I reviewed a market valuation report and helped make edits based on what we had observed. This experience taught me about the key tools and considerations involved in selling a property, including presentation, pricing, and detailed reporting. It was valuable to see how theory translates into practical decision-making.
Marketing Strategies, Analytics and Final Reflections
On my final day, I gained insight into the marketing side of the business. I learned how Tortoise Property advertises homes through videos, virtual viewings, and online platforms. I also looked at analytics, including how many people viewed listings, how advertisements performed, and how costs compared to audience reach. This showed me the importance of data-driven decisions in modern estate agency. Overall, my week at Tortoise Property has improved my understanding of the industry, strengthened my confidence, and helped me develop professional skills that will benefit me in the future.
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